How can I contact customer support?
You can reach us via our Contact Page, call +44 20 8638 8785, or email info@olympustubs.co.uk.
We are available Monday–Friday, 09:00–18:00 (London Time).
Where do you ship to?
We ship exclusively within the United Kingdom. We do not offer international shipping at this time.
What are the shipping costs?
We offer FREE shipping on all UK orders. No hidden fees and no minimum order required.
How long will it take to get my order?
Our delivery timeline is:
- Order cutoff time: 17:00 (5:00 PM) London Time
- Handling time: 1–2 business days (Mon–Fri)
- Transit time: 2–5 business days (Mon–Fri)
- Total estimated delivery: 3–7 business days
For more details, please see our Shipping Policy.
Is my payment data safe with you?
Yes. All transactions on olympustubs.co.uk are protected with SSL encryption and processed through secure payment providers. We do not store your full payment details.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
How long do I have to return an item?
We offer a 30-day no-questions-asked return window from the date of delivery, with $0 restocking fee. For full details, please see our Return & Refund Policy.
Where is my order?
Once your order ships, you’ll receive a tracking email. If your order hasn’t arrived within 3 business days after the expected delivery time, contact us at info@olympustubs.co.uk and we’ll help.
Contact Information
Store Name: Olympus Tubs
Operated By: MODERN TASTE LTD (Company Number: 12731481)
Address:
71 Shelton Street, London, WC2H 9JQ, United Kingdom
Email:
info@olympustubs.co.uk
Phone:
+44 20 8638 8785
Customer Service Hours:
Monday to Friday: 09:00 – 18:00 (London Time)